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Ring Doorbell Not Picking Up Motion: Troubleshooting Tips

Ring Doorbell Not Picking Up Motion

If your Ring Doorbell is not picking up motion, check if Motion Detection and Motion Alerts are toggled on in the Ring app under the device dashboard. Additionally, make sure your device is connected to Wi-Fi and there is no active Motion Schedule set.

If these settings are correct and the issue persists, it might be due to improper positioning or a connection/software problem with the camera.

Double-check the angle and location of your doorbell, and consider troubleshooting or adjusting the sensitivity of the Motion Detection settings in the Ring app.

Lastly, check for any network outages or power issues in your location that may be affecting the motion detection functionality.

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Check Motion Detection And Motion Alerts

Ensure that Motion Detection and Motion Alerts are enabled in the Ring app to troubleshoot the issue of Ring Doorbell not picking up motion. Check the device dashboard in the app and toggle on these settings for effective motion detection.

Ring Doorbell Not Picking Up Motion

Check Motion Detection and Motion Alerts

Toggle on Motion Detection and Motion Alerts in the Ring app

To ensure your Ring doorbell is picking up motion properly, follow these steps in the Ring app:


1. Tap the menu (≡) and go to Devices.
2. Make sure Motion Detection and Motion Alerts are toggled on for your device.
3. If Motion Detection and Motion Alerts are already on, double-check your Wi-Fi connectivity and ensure there are no issues with your network.
4. If you have set a Motion Schedule, make sure it is not interfering with motion detection.

By ensuring Motion Detection and Motion Alerts are turned on and checking for any potential interference, you can troubleshoot and resolve any issues with your Ring doorbell not picking up motion.

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Inspect Doorbell Positioning

To troubleshoot a Ring doorbell not picking up motion, start by checking if Motion Detection and Motion Alerts are toggled on in the Ring app. Additionally, inspect the positioning of the doorbell to ensure it is properly aligned for motion detection.

Ring Doorbell Not Picking Up Motion

Inspect Doorbell Positioning

If your Ring doorbell isn’t sensing motion, there are a few things you may try to fix it. First, check if the doorbell is properly positioned.

Sometimes, the angle or location of the doorbell can cause it to miss motion events. Angled doors and walkways can obstruct the camera’s view.

To adjust the doorbell’s positioning, open the Ring app and select the device from the connected devices list.

Go to the Motion Settings and tweak the sensitivity of the motion detection. Make sure your doorbell is connected to Wi-Fi and doesn’t have a scheduled motion schedule.

Additionally, check if other devices around your home are connected to Wi-Fi. If they are not working, there may be an outage in your area.

You should also ensure that your Ring device has the latest Wi-Fi network and password. Finally, check the power at your location and at the circuit breaker.

By following these steps, you can troubleshoot and fix the issue of your Ring doorbell not picking up motion.

Adjust Motion Settings


1. Tap the menu (≡) and go to Devices.
2. Make sure Motion Detection and Motion Alerts are toggled on for your device.
3. If Motion Detection and Motion Alerts are already on, double-check your Wi-Fi connectivity and ensure there are no issues with your network.
4. If you have set a Motion Schedule, make sure it is not interfering with motion detection.

By ensuring Motion Detection and Motion Alerts are turned on and checking for any potential interference, you can troubleshoot and resolve any issues with your Ring doorbell not picking up motion.

Check Wi-fi Connections

When your Ring Doorbell is not picking up motion, one possible reason could be weak Wi-Fi connections. To ensure proper motion detection, it is important to have a stable Wi-Fi network.

Make sure that your device is connected to a strong and reliable Wi-Fi network. Check other devices in your home to see if they are connected or disconnected from Wi-Fi.

If other devices are not working, there may be an outage in your area. Additionally, ensure that your Ring device has the most updated Wi-Fi network and password.

You can also check the power at your location and at the circuit breaker to rule out any power issues.

Maintaining a strong and stable Wi-Fi connection is crucial for the optimal functioning of your Ring Doorbell’s motion detection feature.

Disable Motion Schedule

If your Ring Doorbell is not picking up motion, there are a few troubleshooting steps you can try. First, check if Motion Detection and Motion Alerts are toggled on in the Ring app.

To do this, tap the menu (≡) icon, go to Devices, and select your device dashboard. Confirm that both Motion Detection and Motion Alerts are enabled.

Next, verify if there is an active Motion Schedule in the Ring app. Look for a clock icon next to your Ring device on the main dashboard. If there is an active Motion Schedule, it may be interfering with motion detection.

Remove any set schedules that could potentially disrupt motion sensitivity.

Additionally, ensure that your Ring device is connected to a stable Wi-Fi network and that your Wi-Fi network and password are up to date.

Check for any power issues at the location of your Ring device as well.

If these steps do not resolve the issue, you may want to consider adjusting the sensitivity of the motion detection settings.

Open the Ring app, select the Ring Doorbell from the connected devices list, and navigate to the motion settings to tweak the sensitivity level.

Proper Camera Positioning


Improper camera positioning can cause missed motion events. It is essential to consider adjusting the angle and location of the doorbell to ensure optimal motion detection. Here are some steps you can take to improve camera positioning:

By following these steps, you can maximize the effectiveness of your Ring doorbell’s motion detection capabilities and ensure that it doesn’t miss any significant events.

Verify Camera Connection And Software

Verify Camera Connection and Software

If your Ring Doorbell is not picking up motion, one of the possible reasons could be camera connection issues. It’s important to ensure that the camera is properly connected to the Ring app and the software is up to date. Follow these steps to troubleshoot the issue:

1. Check Motion Detection and Motion Alerts: In the Ring app, tap menu (≡), then go to Devices and select your device dashboard. Make sure that Motion Detection and Motion Alerts are toggled on.

2. Adjust Motion Settings: Open the Ring app and select the Ring Doorbell from the list of connected devices. Go to the Motion Settings and tweak the sensitivity of the Motion Detection according to your preferences.

3. Check Wi-Fi Connection: Weak Wi-Fi connections can also affect motion detection. Ensure that your Ring Doorbell is connected to a stable Wi-Fi network in the Device Health section of the Ring app.

By following these steps, you can troubleshoot the issue of Ring Doorbell not picking up motion.

Avoid False Motion Alerts

Ring Doorbell Not Picking Up Motion

False motion alerts can occur due to nearby objects triggering motion detection. To avoid unnecessary alerts:

Consider Doorbell Angle And Location

If your Ring doorbell is not picking up motion, there are a few things you can check and adjust to fix the issue.

First, make sure that Motion Detection and Motion Alerts are toggled on in the Ring app. Go to the menu (≡), tap Devices, and go to your device dashboard to check and enable these settings.

Next, check the positioning of your doorbell. Sometimes, missed motion events can occur due to the angle or location of the doorbell. Ensure that there are no obstructions or angled doors that could impact motion detection.

If you have already checked these settings and positioning, consider tweaking the sensitivity of the Motion Detection. Open the Ring app, select the Ring Doorbell from the list of connected devices, and adjust the motion settings as needed.

Additionally, ensure that your device is connected to a stable Wi-Fi network. Weak Wi-Fi connections can affect the performance of the Ring doorbell.

By following these steps, you should be able to troubleshoot and resolve the issue of your Ring doorbell not picking up motion.

Frequently Asked Questions Of Ring Doorbell Not Picking Up Motion

Why Isn T My Ring Doorbell Picking Up Motion?

To troubleshoot why your Ring doorbell isn’t picking up motion, make sure that Motion Detection and Motion Alerts are toggled on in the Ring app.

Check the positioning of the doorbell and ensure that it is connected to WiFi. You should also double-check if there is an active Motion Schedule set.

If the issue persists, try adjusting the sensitivity of the Motion Detection settings.

Why Is My Ring Doorbell Not Getting Everything?

If your Ring doorbell is not capturing everything, there are a few things you can do to troubleshoot the issue.

Firstly, check if Motion Detection and Motion Alerts are toggled on in the Ring app.

Ensure that your doorbell is positioned correctly and adjust the sensitivity of the Motion Detection settings if needed.

Additionally, make sure your device is connected to Wi-Fi and that there are no issues with the power supply.

If the problem persists, you may want to consult the Ring Help or seek professional assistance.

Why Is Motion Warning Not Working On Ring?

If the motion warning is not working on your Ring device, try the following steps to troubleshoot the issue:

1. Check if your camera supports Motion Warning and ensure it is on the list of supported devices.

2. Reboot your camera using the Ring app.

3. Power cycle your camera by turning it off for a minute and then turning it back on.

These steps may help resolve the problem with the motion warning feature on your Ring device.

Why Is My Security Camera Not Picking Up Motion?

Check if motion detection and motion alerts are toggled on in the device dashboard of the Ring app.

Ensure proper positioning and Wi-Fi connection. Adjust motion settings or sensitivity if needed. Check for any software or connection issues.

Conclusion

If you’re facing issues with your Ring doorbell not picking up motion, don’t worry.

There are several troubleshooting steps you can take to resolve this problem. Start by checking if Motion Detection and Motion Alerts are toggled on in the Ring app.

Additionally, ensure that your doorbell’s positioning is optimal and that there are no Wi-Fi connectivity issues.

By following these steps, you should be able to fix the problem and enjoy full motion detection functionality with your Ring doorbell.

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