If your Arlo Base Station is not connecting, try unplugging and re-inserting both ends of the Ethernet cable. Make sure the Base Station is not plugged into a switch-controlled outlet, and try a different power outlet.
If the issue persists, you can perform a power cycle by unplugging the power adapter, waiting for two minutes, and then reconnecting it.
Having trouble connecting your Arlo Base Station? Don’t worry, we’ve got you covered.
Whether it’s during installation or after setup, if your Arlo Base Station is not connecting, there are a few troubleshooting steps you can try.
In this guide, we’ll walk you through some simple solutions to resolve the issue and get your Base Station up and running again.
From checking the Ethernet cable to power cycling the Base Station, we’ll cover all the necessary steps to help you troubleshoot the connectivity problem with ease.
So, let’s dive in and get your Arlo Base Station connected in no time!
Check Power Connectivity
If your Arlo Base Station is not connecting, check the power connectivity by unplugging and re-inserting both ends of the Ethernet cable. You can also try using a different power outlet and power cycle the base station by unplugging the power adapter for two minutes before reconnecting it.
Ensure The Arlo Base Station Is Connected To A Power Outlet That Is Not Controlled By A Switch.
Try a different power outlet for the Base Station.
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Verify Ethernet Connection
Check if the Internet LED on the Base Station lights up after two minutes.
If the Internet LED does not light up after two minutes, the base station may have failed to connect to your router.
It is recommended to unplug and re-insert both ends of the Ethernet cable that connects the Base Station to the router.
Make sure the cable is securely plugged in at both ends. After doing so, wait for about two minutes and check if the Internet LED on the Base Station lights up.
If it does, it indicates a successful connection. If not, you may need to troubleshoot further or seek assistance from Arlo support.
Perform Base Station Power Cycle
When experiencing difficulties with your Arlo Base Station not connecting, performing a power cycle is one of the first troubleshooting steps you can try.
To do this, start by unplugging the power adapter from the outlet. Allow the Base Station to remain disconnected for at least two minutes.
After the time has passed, reconnect the power adapter to the outlet.
It’s important to note that during this process, you should ensure that the Arlo Base Station is not plugged into an outlet that is controlled by a switch.
If the Internet LED does not light up after the power cycle, it may indicate that the Base Station failed to connect to your router.
If the issue persists, you can also try other troubleshooting steps such as checking the camera battery, syncing the camera correctly to the Base Station, or even performing a factory reset if necessary.
By following these steps, you can increase the chances of resolving the connectivity issue with your Arlo Base Station and get it up and running again.
Factory Reset Base Station
Having trouble with your Arlo Base Station not connecting? One potential solution is to perform a factory reset on your base station. Here are the steps to follow:
1. Remove any devices found in the Settings > My Devices section (if present).
2. Locate the reset button on the Base Station and hold it until the LEDs flash amber.
3. Once the LEDs flash, claim the Base Station again to reconnect it to your network.
By following these steps, you can reset your Arlo Base Station and resolve any connectivity issues you may be experiencing.
Remember to make sure you have a stable internet connection and that your Base Station is properly powered on.
Sync Camera To Smarthub/base Station
One common issue that Arlo users face is the Arlo Base Station Not Connecting. If you are experiencing this problem, there are a few steps you can take to troubleshoot and resolve the issue.
Solution 1: Check the status of the SmartHub or Base Station
Make sure that the SmartHub or Base Station is powered on and connected to your Wi-Fi network. Check the LED lights on the device for any indication of connectivity issues.
Solution 2: Ensure the camera battery is not low
If the Arlo camera’s battery is low, it may not be able to connect to the SmartHub or Base Station. Check the battery level and charge if necessary.
Solution 3: Follow the correct procedure to sync the camera with the SmartHub or Base Station
Ensure that you are following the correct procedure to sync the camera with the SmartHub or Base Station. Refer to the Arlo user manual or online resources for step-by-step instructions.
Solution 4: Perform a factory reset if necessary
If all else fails, you can try performing a factory reset on the SmartHub or Base Station. This will reset the device to its default settings, which may resolve any connectivity issues.
Reconnect Arlo Base Station To New Wi-fi
If your Arlo Base Station is not connecting, there are a few steps you can take to reconnect it to your new Wi-Fi network. First, open the Arlo app and select “Add Device.”
Choose “Arlo Camera Wire-Free” and plug an Ethernet cable into the Base Station or Hub. Then, follow the app instructions to connect the Base Station to the new Wi-Fi network.
Reset Arlo Base Station To Default Values
To reset your Arlo Base Station to its default values, follow these steps:
- Get access to the Base Station’s reset button.
- Press and hold the reset button until the LEDs flash amber.
- The Base Station will revert to its default settings.
Change Wi-fi Network For Arlo Device
Look for the Wi-Fi network settings and select the option to change the network.
Follow the prompts to connect the Arlo device to a different Wi-Fi network.
If you are facing issues with your Arlo Base Station not connecting, there are a few steps you can follow to troubleshoot this problem.
Firstly, make sure that the base station is not plugged into an outlet controlled by a switch. Try plugging it into a different power outlet to see if that resolves the issue.
If the Internet LED on the base station does not light up after two minutes, it indicates that the base station has failed to connect to your router.
In such cases, you can try unplugging and re-inserting both ends of the Ethernet cable connecting the base station to the router.
An alternative solution is to perform a power cycle of the base station. To do this, unplug the power adapter from the outlet, wait for two minutes, and then reconnect the power adapter to the outlet.
Wait for the Arlo server to reconnect and then log back into the Arlo app.
If none of these steps work, you can try resetting the base station to its default values.
Look for the reset button on the base station and press and hold it until the LEDs flash amber. Then, claim the base station again on the Arlo app.
By following these troubleshooting steps, you should be able to resolve the issue of your Arlo Base Station not connecting to the Wi-Fi network.
Additional Troubleshooting Tips
Here are some additional troubleshooting tips to resolve the issue:
- Visit the Arlo Community for further assistance and support.
- Contact Arlo Support if the issue persists.
- Check for any firmware updates for the Base Station.
- Confirm if the lights on the Base Station indicate any specific error codes.
Frequently Asked Questions For Arlo Base Station Not Connecting
Why Won’t My Arlo Base Station Connect?
If your Arlo base station won’t connect, try these troubleshooting steps. First, check that the Ethernet cable is properly connected to the router.
Unplug and re-insert both ends of the cable. If the Internet LED doesn’t light up after two minutes, the base station failed to connect.
You can also try power cycling the base station by unplugging the power adapter for two minutes and then plugging it back in.
Make sure the base station is not plugged into a switch-controlled outlet. If the issue persists, you may need to reset the base station or contact Arlo support for further assistance.
How Do I Reset My Arlo Base Station?
To reset your Arlo base station, follow these steps:
1. Unplug the Ethernet cable from both the router and the base station.
2. Wait for a few seconds, then plug the Ethernet cable back into the router and the base station.
3. Wait for the base station to reconnect to the router.
4. Once the connection is established, the base station will reset to its default settings.
5. You can now set up your Arlo system again.
How Do I Manually Pair My Arlo Base Station?
To manually pair your Arlo base station, follow these steps:
1. Make sure your base station is connected to power and turned on.
2. Connect an Ethernet cable from your router to the base station.
3. On the Arlo app, tap “Add New Device” and select “Base Station/Hub”.
4. Follow the on-screen instructions to complete the pairing process.
5. Once paired, your Arlo base station should be ready to use.
How Do I Reconnect My Arlo Base Station To A New Wifi?
To reconnect your Arlo base station to a new WiFi network, follow these steps: 1. Launch the Arlo Secure App.
2. Tap Add New Device.
3. Tap Base Station/Hub.
4. Connect the SmartHub or Base Station to your new WiFi router.
5. Follow the on-screen instructions to complete the setup.
Conclusion
If you’re facing difficulties with your Arlo Base Station not connecting, there are several troubleshooting steps you can take.
Start by checking the connections and power source of the base station, ensuring it’s not controlled by a switch and trying a different power outlet.
Additionally, perform a factory reset, power cycle the base station, and sync the camera correctly to the SmartHub or Base Station.
If these steps don’t resolve the issue, you may need to consult Arlo Support or the Arlo Community for further assistance.